SHIPPING POLICY
Last Updated: October 15, 2026
CONTACT INFORMATION
CVNGHFX™
Zhengzhou Ruihui Network Technology Co., Ltd.
Owner: Li Bin
Business Address:
Room 911, 9th Floor, Unit 1, Building 2,
No. 55 Dexin Road Compound,
Guancheng Hui District, Zhengzhou,
Henan Province, China
Email: service@cvnghfx.com
Phone: +86 17561454641
Website: cvnghfx.com
PROCESSING TIME
Orders are generally prepared for dispatch within 2–5 business days after payment confirmation.
Processing may take longer during promotional events, public holidays, inventory checks, severe weather or other events beyond our reasonable control.
FULFILMENT LOCATIONS
Products may be dispatched from different fulfilment or warehouse locations according to product availability, inventory allocation and destination.
Separate products in the same order may arrive in separate parcels.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Contact telephone number where required
Incorrect or incomplete information may cause delays, additional charges or failed delivery.
TRACKING
Where tracking is available, tracking details may be sent to the email address used at checkout.
Tracking information may not update immediately after dispatch.
DELIVERY ESTIMATES
Delivery timing varies by destination, carrier capacity, customs processing, weather and local delivery conditions.
Delivery estimates are not absolute guarantees.
CUSTOMS, DUTIES AND TAXES
Depending on the destination, local taxes, customs duties, import fees or brokerage charges may apply.
Unless expressly stated at checkout, these charges are not necessarily included in the product price or shipping charge.
Customers are responsible for applicable destination charges.
FAILED DELIVERY
If a parcel cannot be delivered because the recipient is unavailable, the address is inaccurate, customs requirements are incomplete or the parcel is refused, the carrier may return or dispose of it under its own policy.
Contact service@cvnghfx.com promptly if tracking shows a delivery problem.
MISSING OR DAMAGED PARCELS
For missing, damaged or incorrect products, contact service@cvnghfx.com with your order number, tracking information, description and photographs.
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